Building Community Online

Description

Our friends at the Greater Nashua Chamber of Commerce are offering Building Community Online.

The COVID-19 crisis is hitting small business hard. Join Robin Schell, APR, Fellow PRSA of Jackson Jackson & Wagner and Jayme Simões of Louis Karno & Company Communications, LLC in a workshop that focuses on communicating--and anticipating issues--in the time of COVID-19.

This massive economic and social disruption is the catalyst for businesses to think differently about the new environment they are operating in as they continue to deliver the products and services customers need while also catering to the needs of their employees. Some of the topics we will be covering are:

·     How to communicate and over-communicate--from tone to approach
·     Navigating barriers and creating opportunities for your business/organization
·     Anticipating fallout and association issues related to the pandemic
·     How to build trust and maintain relationships with employees and customers

It's not easy to maintain--much less strengthen and grow--your client relationships in the middle of a major crisis. Relationships risk being strained during this period, but there are also powerful opportunities to help clients in a time of need and enrich your connections with them.

Learning outcomes:
·     Social media tactics
·     Messaging tactics
·     Crisis identification strategy
·     How to speak with the media

Register Here